Business leaders gradually realize how vital IoT is for their companies. IoT is a network of internet-connected devices that can collect and transmit data over a network.
The introduction of sensors, communication devices, and identification chips that are constantly connected to cloud services and analytics tools has led to a new era of automation in businesses.
IoT provides continuous feedback and facilitates decision-making for businesses of all sizes. The IoT platform is transforming industries such as healthcare, energy, automotive, manufacturing, transportation, and countless devices such as air monitoring, doorway cameras, security systems, electrical outlets, thermostats, furnaces, and hundreds more.
How is IoT technology changing the way you do business? In this blog, we’ll outline 10 significant ways IoT is changing the way you do business.
You know that IoT has a growing impact on business success, but before you adopt it, you should understand where the IoT market is headed:
Recently, IoT technology solutions have moved from the pilot phase to create value for the business, playing a critical role in digital transformation. The continued growth of this sector is proving to be a digitizing force for all companies. With all our devices connected to the internet, the IoT market (comprising software, hardware, systems integration, and data and telecoms services) will increase and is expected to reach a value of $520 billion by 2021, according to Bain Insight. In addition, IDC predicts that global IoT spending will reach $1.1 trillion by 2021 at a compound annual growth rate of 13.6%. Responses to KPMG’s Innovation Survey show that IoT is a cutting-edge technology that opens up tremendous opportunities. Nearly 17% of respondents said IoT is the most significant business driver.
How Will Iot Changes Business?
The digital rise has provided an opportunity for businesses to embrace IoT to gain a competitive advantage and provide a better customer experience. But the benefits of IoT can go deeper than just increased revenues and profits. Here are 10 ways in which IoT is successfully transforming business, common across industries:
Are you struggling with asset tracking and inventory management? Are you losing significant amounts of dollars due to loss of assets? Is your staff too busy to handle inventory issues?
IoT applications can help you manage your inventory by providing some automated management features. Similarly, supply chain asset tracking using IoT can be an ideal solution for tracking assets lost in transit.
Installing IoT products and software in warehouses and storage units can help manage inventory changes. In addition, combining surveillance systems with IoT and analytics can prevent theft before it happens.
Amazon, for example, is increasing its delivery capacity by connecting WiFi bots that scan QR codes on products and track the order.
Almost all businesses operate by collecting and sharing data, and the introduction of the Internet of Things has completely changed the way data is processed. In addition to providing better access to user data, IoT applications can track the patterns by which a user connects to a device. By learning from practices, the application becomes smarter and provides a better user experience. At the same time, IoT products support businesses in interpreting this data for business growth. Can use the data to explore consumer demand, the buyer cycle, the scope for improvements and inventions, and approaches to marketing and advertising.
Wearable devices such as Fitbit and smartwatches, for example, transmit data through sensors and provide the most accurate information about our needs.
Companies develop products and monitor the performance of their products thanks to a predictive maintenance algorithm built into the IoT platform. In addition, the ability to communicate IoT data through an ecosystem of an organization’s customers and partners enables new avenues of innovation in the form of continuous engagement and value-added services.
For example, John Deere, a manufacturer of agricultural machinery, is leveraging IoT in various ways to deliver new and innovative products to its customers. These include self-driving tractors and innovative farming solutions, where sensors continuously monitor crop yields and soil conditions to advise farmers on which crops to plant and avoid.
By collecting, processing, visualizing, and responding to vast amounts and types of data, companies can ultimately develop strategies to meet customer needs. Internet-connected devices allow them to get a 360-degree view of their customers’ preferences and create campaigns that generate revenue from their audience. It also helps them segment their customer base; tailor offers to increase customer satisfaction and improve the customer experience.
For example, Big Ass Fans has created smart fans with light, speed, and temperature sensors. This fan matches the fan speed to the user’s comfort preferences and differentiates it from other ceiling fans on the market.
Real-time insights from the process, equipment, and people sensors are revolutionizing business, as insight into what can change the game can change. Innovation is already evident in all major sectors, especially in retail. For example, with real-time data on shoppers, retailers can stock shelves and increase profits through efficient sales and inventory management.
The Internet of Things will play a key role by connecting devices such as systems and intelligent cameras and making them work together. As a result, it will enable a company to make smart decisions and ultimately bring innovation to business models that help achieve business goals.
Livestock monitoring, for example, relates to the keeping of animals. With IoT applications, farmers can collect data on the welfare of their livestock. If they are aware of a sick animal in time, they can whip up many sick cattle and prevent it from happening again.
The omnichannel approach to selling is now widely accepted as it streamlines the entire buying experience. IoT plays a vital role in facilitating this service and significantly improves the user experience. With sensors installed on IoT-connected devices, it is easier for organizations or manufacturers to monitor activities, status, and service levels remotely and quickly provide support when the customer requests it.
AWM’s Smart shelf, for example, is equipped with high-definition optical sensors and edge displays that show product prices and data, transmit information on current stock levels, and enhance the shopping experience.
In addition, customers always demand fast deliveries. Most business partners, such as logistics service providers and suppliers, apply IoT technology solutions to ensure more immediate delivery orders. However, things don’t just close at high speed in processing. Businesses also need high levels of efficiency and productivity. With better information about your market and consumers, you can increase your business productivity. Moreover, IoT can support large-scale automation orchestration and provide real-time response to operational efficiency. These innovations will enable businesses to operate at a low cost, greatly expanding the landscape by making deployment cheaper and production more feasible.
For example, IoT-powered smart desktops provide an ideal workplace for employees. Smart desktops learn and adapt based on personal preferences to ensure that people get the best possible comfort and productivity.
If customers are not satisfied with your product, they will never give positive feedback, leading to lower market revenues.
So how do you improve customer satisfaction?
One viable solution is to build your product using the Internet of Things. IoT makes it easier for your support team through improved tools to track your customers’ issues, and it helps you address and resolve problems quickly.
Moreover, the massive integration of chatbots and AI with IoT focuses on customer satisfaction and provides business owners with a unique gateway into customers’ lives. Chatbots synthesize data and detect specific problems in a service or product that can improve. Integrating AI into IoT operations provides valuable insights for relationship managers and offers immediate support to customers, helping them use products more effectively.
Mercedes Benz’s Mercedes Me Connect is an excellent example of how IoT-connected cars can provide an advanced in-car customer experience. This connected car can connect customers to the world.
As customers become more aware of the possibilities of IoT applications, they start demanding new things. For example, intelligent refrigerators create shopping lists based on stock levels. That would have seemed silly ten years ago. In the future, this will become a standard feature in refrigerators.
The impact of IoT on business is changing consumption models. Flexible consumption requires a new business model that innovates the way products are purchased. For example, we have evolved from buying a product to paying peruse. Thanks to IoT, it is possible to measure the use of a product and charge according to consumption.
Imagine the difference between keeping a robot and renting a robot as a service: consumption model.
In scenario 1, the company wholly owns the robot and spends money on annual maintenance. In scenario 2, the robot rented as a service with a fixed subscription fee. With IoT, a company can measure the use of the robot and pay to peruse, in addition to a simple subscription.
In scenario 1, IoT would have allowed you to provide better maintenance, but you would not have been able to charge per asset use, and you would not have been able to play with cloud-connected robots. IoT allows you to have consumption-based tactics to build new deals, as you can measure consumption.
The evidence for the benefits of IoT is clear, and it is changing the way IoT can help businesses. It increases efficiency and revenue and ensures that the best services and products reach customers at the right time. Companies that have adopted IoT see increased opportunities for their business by being more responsive to customer needs. It means that enabling businesses to use IoT devices can keep you at the forefront of new trends in business-customer interaction. If you are looking for Iot developer there are many web development companies in India that help in developing your ideas into reality.